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Frequently Asked Questions

Students, Faculty and Staff are not charged for their initial card.

Please allow 3-5 business days after your Student ID Card Online Application is submitted for your West Valley College ID Card to be ready for distribution. West Valley College ID cards will be mailed to the address on record with the Office of Admissions & Records. To update your current mailing address, please submit a Student Information Change Form to [email protected].

6MB.

Only JPEG (.jpg) and HEIC (.heic) file types are accepted.

Your application for a West Valley College ID Card will be delayed. You will receive an email indicating the reason why the photo was not acceptable and will have to either re‐upload another picture or visit the Office of Student Activities to have your ID card produced manually.

You will receive an email indicating the reason why the photo is not acceptable and will have to either re‐upload another picture or visit the West Valley ID Card office to have your card manually produced.

If you lose your card, immediately contact the Office of Student Activities. If for any reason, your card is lost/stolen/damaged, a $20 replacement fee will be charged. There is a fee of $10 replacement fee for all damaged or demagnetized West Valley College ID Cards.

Please call the Office of Student Activities during office hours to have your card deactivated. If you find your card at a later time, please call the Office of Student Activities to reactivate your card. If for any reason, your card is lost/stolen/damaged, a $20 replacement fee will be charge. There is a fee of $10 replacement fee for all damaged or demagnetized West Valley College ID Cards.


For any additional questions you can contact us through any of the below methods:

Email: [email protected]
Phone:  (408) 741- 2633
Visit our office in person at the Welcome Center located at the Student Services Center, Room 107.
Our open hours are Monday through Friday

    Monday        9:00 a.m. to 5:00 p.m.

    Tuesday        9:00 a.m. to 5:00 p.m.

    Wednesday   9:00 a.m. to 7:00 p.m.

    Thursday        9:00 a.m. to 5:00 p.m.

    Friday             9:30 a.m. to 1:00 p.m.